Privacy Policy

 

LLMentry.com ("LLMentry," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, subscribe to our SaaS platform, or use our AI integration services.

As an entity operated within the European Union, we process personal data in full compliance with the EU General Data Protection Regulation (GDPR) and applicable local privacy laws.

1. Data Controller Details

For the purposes of the GDPR, the Data Controller responsible for your personal data is:

Company Name: LLMentry

Address:
LLMentry
Stationsweg 41F
3331 LR Zwijndrecht
The Netherlands

Chamber of Commerce (KvK/VAT): 23084215

Privacy Contact Email: info@llmentry.com

2. Information We Collect

We collect several types of information to provide and improve our service to you:

A. Account & Billing Information (Personal Data)

  • Identity & Contact Data: Name, business email address, company name, phone number, and account login credentials.
  • Billing Data: Billing address, tax identification numbers (e.g., EU VAT ID), and payment card details (processed securely via our third-party payment processor; we do not store full payment card numbers directly).

B. Technical & Platform Data

  • Third-Party API Keys: If you choose to connect your own AI model keys (e.g., OpenAI, Google Gemini, Anthropic), we process and securely encrypt these credentials to execute your requests.
  • System Data & Sitemaps: Website URLs, sitemap files, machine-readable datasets (llms.txt), and public web metadata you submit for AI optimization.
  • Usage & Log Data: IP address, browser type, operating system, referring URLs, device information, access timestamps, and interactions with our platform.

3. Legal Grounds for Processing (GDPR Article 6)

We process your personal data under the following legal bases:

  1. Performance of a Contract (Art. 6(1)(b)): Processing necessary to create your account, handle payments, deliver our SaaS services, and run automated data workflows.
  2. Legitimate Interests (Art. 6(1)(f)): Operating, securing, and improving our platform, preventing fraud, guarding against malicious prompt injections, and analyzing web traffic.
  3. Legal Obligation (Art. 6(1)(c)): Retaining invoice and transaction data to satisfy EU tax, accounting, and commercial requirements.
  4. Consent (Art. 6(1)(a)): Where you explicitly opt-in to marketing communications or non-essential analytical cookies.

4. How We Use AI Models and Your Data

  • No AI Training on Customer Data: LLMentry does not sell, license, or use your private account data or input sitemaps to train proprietary foundation models.
  • API Key Routing: When you use your own third-party API keys, your prompt payload is transmitted directly to that provider (e.g., OpenAI, Google) in accordance with their privacy policies.
  • Isolated Environment: Public sitemap and web data processed by our AI agents are managed in isolated vector databases to build your semantic data layer without modifying your original platform infrastructure.

5. Third-Party Data Sharing & Subprocessors

We do not sell your personal data. We share data only with trusted third-party service providers (subprocessors) necessary to operate our SaaS platform, including:

  • Cloud Infrastructure Providers
  • Payment Processors
  • Authentication & Analytics Tools: Security and account authentication services
  • All third-party processors are bound by strict Data Processing Agreements (DPAs) ensuring compliance with GDPR technical and security standards.

6. International Data Transfers

While LLMentry operates in the EU, our customers and third-party LLM providers are worldwide. If personal data is transferred outside the European Economic Area (EEA), we ensure adequate protection through standard legal mechanisms, such as EU Standard Contractual Clauses (SCCs) or adequacy decisions.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy:

  • Account & Subscription Data: Retained for the active duration of your account plus a standard period following account closure to comply with legal backup procedures.
  • Tax & Financial Records: Retained for up to 7–10 years as mandated by local EU tax authorities.
  • Cached Vector Data: Temporary processing caches are overwritten or cleared upon account termination or sitemap deletion.

8. Your GDPR Data Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data when it is no longer required for its original purpose.
  • Right to Restrict or Object: Limit or object to how we process your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Withdraw Consent: Withdraw consent at any time for marketing or cookies.

To exercise any of these rights, contact us at privacy@llmentry.com. You also have the right to lodge a complaint with your local EU Data Protection Authority.

9. Cookies and Tracking

We use essential cookies necessary for account authentication and platform functionality. Optional analytical or marketing cookies are only enabled if you consent via our cookie banner. You can adjust your cookie preferences in your browser at any time.

10. Security

We implement robust technical and organizational security measures (including TLS encryption in transit, AES-256 encryption at rest, and strict role-based access control) to protect your personal data from unauthorized access, loss, or disclosure.

11. Contact Us

For any questions regarding this Privacy Policy or our data protection practices, please reach out to us:

Email: info@llmentry.com